Shipping policy

Shipping & Delivery Policy

Thank you for shopping at Vimpul. We are committed to delivering your order of Mouse, Keyboard, and Headphones in a timely and secure manner. Please read the following policy carefully to understand our shipping procedures.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or waivers available. The shipping cost will be calculated and displayed at checkout based on your delivery address and the weight of the items in your order.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. You will receive an email confirmation once your order has been shipped.

Delivery Time

Estimated delivery time for Standard Shipping is 5–10 business days from the date of shipment, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as customs clearance or carrier delays.

Order Tracking

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery through the carrier’s website.

Shipping Address

Please ensure that your shipping address is correct and complete at the time of purchase. Vimpul is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately at [email protected].

Delivery Issues

If your order has not arrived within the estimated delivery time, or if you experience any issues with your shipment, please reach out to our support team at [email protected]. We will investigate and assist you promptly.

International Shipping

Currently, we ship to select international destinations. Please check the availability of shipping to your country during checkout. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

Returns & Refunds

For information on returns and refunds related to shipping, please refer to our Return Policy. If you receive a damaged or incorrect item, contact us at [email protected] within 7 days of delivery.

If you have any further questions about our shipping policy, feel free to email us at [email protected]. We are here to help.